DeSigns Custom Imprinting

279 Kawbawgam Rd - Marquette, MI 49855
906-249-9205 -

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DeSigns Custom Imprinting Return/Exchange Policy
subject to change w/o notice

UNOPENED "as delivered" condition items may be returned within 3 business days of receipt for full refund minus 15% restocking fee and any listing/selling fees incurred on transaction.

DEFECTIVE items will be replaced with the same item ordered.

SHIPPING DAMAGED GOODS will be replaced with same product, but ONLY if customer purchases shipping insurance at time of checkout. No returns or exchanges will be made to customers without a Return Authorization number from DeSigns Custom Imprinting. Returns without an RA number will be kept or refused at our discretion and no reimbursement/replacement will be made. If customer decides within 3 business days they do not want an item purchased (except for custom imprinted items), they may return item AFTER obtaining a Return Authorization number from DeSigns for 1) full refund minus 15% restocking fee and any associated listing/selling fees OR 2) exchange for credit towards a different item (credit amount equals the original purchase minus 15% restocking fee and any listing/selling fees from original transaction).

CUSTOM IMPRINTED ITEMS: No returns accepted on custom imprinted/embroidered items, as customer will have received and approved a proof of item PRIOR to the itemís imprinting/embroidering. Return shipping is responsibility of customer to and from DeSigns Custom Imprinting, the only exception being where the fault of the wrong item received be the part of DeSigns, in which DeSigns will cover the cost of return. Customer must include a check payable to DeSigns Custom Imprinting equal to the shipping costs of the original item.



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